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If you work in Homelessness...
...here
are some suggestions for you.
Consisting of :
Enquiry Skills for Housing & Homelessness Staff - Price Code D
Designed to aid you in your homelessness investigations. This two day course covers all the skills you will need, from planning your enquiry, to surveillance applications.
Conversation Management - Price Code E
We’d all agree that
the most important part of our job is providing the appropriate help
and advice to our homeless applicants. Designed with you in mind,
the Conversation Management course will help you find out as much as
you can about your clients’ circumstances.
Taking Written Evidence - Price Code A
Designed
to help you get the best from your written statements, this one day
course covers statement planning tips and how and when to record
information.
Investigating on the Internet - Price Code A
As our world becomes
more and more technology based, so should our enquiries. If you
realise this then you’ll know that there’s a wealth of information that
can be accessed directly from your desktop. Here's how to do it.
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