ITS TRAINING (UK) LTD
ITS Training (UK) Ltd.
Highfield House,
Bishop Norton Road,
Glentham,
Lincolnshire. LN8 2EU
08454 300 262

Testimonials

If you work in Housing Allocations...

...here are some suggestions for you.

Core Skills for Housing and Homelessness Enquiries

Consisting of :
Enquiry Skills for Housing & Homelessness Staff - Price Code D
Designed to aid you in your housing investigations.  This two day course covers all the skills you will need, from planning your enquiry, to surveillance applications.

Conversation Management - Price Code E
We’d all agree that the most important part of our job is providing the appropriate help and advice to our homeless applicants.  Designed with you in mind, the Conversation Management course will help you find out as much as you can about your clients’ circumstances.

Taking Written Evidence - Price Code A
Designed to help you get the best from your written statements, this one day course covers statement planning tips and how and when to record information.
Civil Enforcement - Price Code A
A one day Investigation course that deals with procedures for the civil courts.  The course also covers personal and corporate liability and overpayments.
Newsletter
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Data Protection Act







Benefits for Non-HB Staff - Price Code A
A solid introduction to welfare benefits for those who are not intending to become assessors but who need to have an understanding of the subject.

DPA Briefing - Price Code A
Designed to give you comprehensive knowledge of the Data Protection Act, it's application, and the penalities involved in unlawful disclosure of inforrmation.

Safety for Interviewing Staff - Price Code A
How to keep yourself safe, not antagonise the interviewee and diffuse dififcult situations when they arise.

Fraud Prevention Courses
You can choose from a wide variety of fraud prevention courses, that cover all areas from policing the gateway through employment fraud prevention, to identity verification.

Briefings
Choose from a variety of briefings, including RIPA, eProsecutions and Identity Verification.
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Email: enquiry@its-training-uk.com