ITS TRAINING (UK) LTD
ITS Training (UK) Ltd.
Highfield House,
Bishop Norton Road,
Glentham,
Lincolnshire. LN8 2EU
08454 300 262

Testimonials

Interviewing Courses

For full details of each course, click on the course title for the information sheet.

Investigative Interviewing - Price Code E
This two day course covers all the essential information to help you plan, impliment and control an investigative interview.

Conversation Management - Price Code E
Designed with you in mind, the Conversation Management course will help you find out as much as you can about your clients’ circumstances.

Interviewing for Customer Services - Price Code E
A two day course covering the PEACE system of interviewing and the Conversation Management cycle as well as techniques for planning an effective interview.

Interviewing for Tele-claims - Price Code A
A one day course covering all the skills, legislation and techniques required to plan and undertake an interview for tele-claims.

Psychology of Interviewing - Price Code H
Designed for those who undertake interviewing on a regular basis, with all the techniques required to get inside the mind of the interviewee.

Conversation Management Workshop - Price Code B
A one day workshop for those trained in the Conversation Management cycle who have not used it in recent years.
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Interviewing with Interpreters & Solicitors - Price Code E
Designed in response to our multi-cultural society, this course covers all the techniques and information needed to handle interviews with solicitors, interpreters and appropriate adults present.

Interviewing Workshop - Price Code F
A two day workshop designed to refine existing interviewing skills, covering case law from criminal courts and the conversation management system.

Prosecution Interviewing - Price Code G
This two day course has been designed to give you practical experience of interviewing under caution in a safe environment and a good understanding of the PACE Codes.

PACE Workshop - Price Code A
A one day workshop covering all that is required in planning an implimenting a PACE interview including refresher training and post-interview procedures.

PACE and Interview Summaries - Price Code A
Designed for those who undertake interviews under caution.  It covers PACE codes C, E and F and the PEACE model.

PACE and Pocket Books - Price Code A
Designed for those who undertake pocketbook interviews on the street,  it covers PACE code C, and lets you practise with a variety of scenarios.

Supervising Interviews - Price Code A
Covering all the nessecerry information to attend an interview as a supervisor and techniques and skills to guide improvement.
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