You carry out enquiries, as you have to make decisions that effect people, but you’re not a criminal investigator. This course is for you. The three modules focus on the enquires you’ll need to make, how to interview those who have information and how to record what you learn.
Have a look at the information sheets and then contact us to arrange your training.
Enquiry Skills – how to carry out detailed enquiries, whilst staying within the law.
Conversation Management – the gold standard for all interviewers!
Taking Written Evidence – if it isn’t written down, it didn’t happen… Make sure your decisions are beyond challenge!