A-Z List of Courses
Below is an A-Z listing of all the courses ITS currently offer. Clicking on the course title will take you directly to the course information sheet.
Adjudication Workshop
Alternatives to Prosecution
Assertiveness
Authorised Officers – Banks etc.
Authorised Officers - Employment Powers
B
Being a Witness – now superseded by Court Skills
Benefits for Non-HB Staff
BTEC Core Skills for Investigators
BTEC Housing and Homelessness
BTEC Housing Benefit
BTEC Interviewing Suspects and Case Disposal
BTEC Managing Investigations
BTEC Professional Certificate in Investigation
BTEC The Law and Investigations
Business Planning
C
Civil Enforcement
Coaching For Performance
Conflict Management
Conversation Management
Conversation Management Workshop
Court Skills
Corporate Investigations
Court Workshop
D
Dealing with Conflict
Debt Advice
Decision Making and Appeals
DPA Briefing
E
Effective Report Writing
Enforcing Housing Benefit Debt
Enquiry Skills
eProsecutions – Briefing
Evidence Gathering
Examining Accounts
F
Fraud Prevention
Fraud Prevention and Identity Verification
Fraud Prevention and Identity Verification Half Day
Fraud Prevention and Identity Verification Refresher
Freedom of Information Act
H
I
Identity Hijacking
Identity Verification – Briefing
Interviewing for Customer Services
Interviewing for Tele-claims
Interviewing with Interpreters and Solicitors
Interviewing Workshop
Introduction to Anti-Social Behaviour Orders
Introduction to Budget Management
Introduction to Coaching
Introduction to Investigation Law
Introduction to Performance Management
Introduction to Strategic Communication
Investigating Cohabitation Fraud
Investigation Workshop
Investigative Interviewing
L
Law Update
Law Update – Briefing
Learning Needs Analysis
Living Together and Civil Partnerships
Living Together and Civil Partnerships – Decision Makers
M
Managing Stress and Pressure
Managing Your Team
Money Laundering – Briefing
N
Negotiation and Mediation
NLP Training
O
Open Source – Intelligence & Evidence Gathering
P
PACE and Interview Summaries
PACE and Pocket Books
PACE Workshop
Performance and Conflict Management
Photographic Evidence
Presentation Skills
Preventing and Detecting Blue Badge Fraud
Preventing and Detecting Council Tax Fraud
Preventing and Detecting Direct Payment Fraud
Preventing and Detecting Employment Fraud
Preventing and Detecting Grant Fraud
Preventing and Detecting Housing Fraud Briefing
Preventing and Detecting Housing Fraud
Preventing and Detecting Insurance Fraud
Preventing and Detecting Procurement Fraud
Prosecution Files and Court Process
Prosecution Interviewing
Psych Call (for telephone interviewers)
Psychology of Interviewing
Psychology of Learning
Q
R
Recruitment and Selection
Reducing Write-off
Referral Management
RIPA Applications and Authorisation
RIPA – Briefing
RIPA – Managing a CHIS
RIPA 2012 Update
RIPA – Workshop
RIP(s)A Application and Authorisation
Risk Assessment and Intelligence Grading
S
Safety and Breakaway
Safety Briefing
Safety for Interviewing Staff
Simple Cautions
Speed Reading
Statement Workshop
Strategic Communication
Stress Management
Supervising Interviews
Supervising Investigations
T
Taking Written Evidence
Team Development
The Effective Coach
The Law and Preliminary Investigations
Training for Trainers
U