If you are looking for details of the Investigation Qualifications, please click here to download a brochure.
A-Z List of Courses
Below is an A-Z listing of all the courses ITS currently offer. Clicking on the course title will take you directly to the course information sheet. PLEASE NOTE that these open in a new window.
A – C D – H I – M N – P Q – S T- Z
Adjudication Workshop
Advanced Disclosure Officer
Alternatives and Additions to Prosecution
Assertiveness
Authorised Officer Powers – covers LCTRS and Housing powers
Basic Disclosure Rules
Being a Witness – now superseded by Court Skills
Benefits for Non-HB Staff
Business Planning
Civil & Employment Disclosure Officer
Civil Enforcement
Coaching For Performance
Conflict Management
Conversation Management
Conversation Management by blended learning
Conversation Management Workshop
Corporate Briefing – Blue Badge Fraud
Corporate Briefing – Council Tax Fraud
Corporate Briefing – Direct Payment Fraud
Corporate Briefing – Employment Fraud
Corporate Briefing (High Level) – Fraud, Corruption and AML
Corporate Briefing – Housing Fraud
Corporate Briefing – Identity Verification
Corporate Briefing – Insurance Fraud
Corporate Briefing – Procurement Fraud
Corporate Investigations
Court Skills
Court Workshop
Dealing with Conflict
Debt Advice
Decision Making and Appeals
Disclosure & Case File Manager
Disclosure Officer
DPA Briefing
Education Penalty Notices
Education Supervision Orders
Effective Disclosure Management (Superseded : Check this sheet to see which course(s) you need)
Effective Report Writing
Enforcing Housing Benefit Debt
Enquiry Skills – now superseded by The Law and Preliminary Investigations
eProsecutions – Briefing
Evidence Gathering
Examining Accounts
Exceptional Provision of Education (Section 19 requirements)
Fixed Penalty Notices
FPNs and PSPOs
Fraud Prevention
Fraud Prevention and Identity Verification
Fraud Prevention and Identity Verification – Briefing
Fraud Prevention and Identity Verification Refresher
Freedom of Information Act
Identifying Fraud Risk
Identity Verification – see Corporate Briefing – Identity Verification
Intelligence Development
Interviewing for Customer Services
Interviewing for Tele-claims
Interviewing with Interpreters and Solicitors
Interviewing Workshop
Introduction to Anti-Social Behaviour Orders
Introduction to Budget Management
Introduction to Coaching
Introduction to Intelligence
Investigation Law
Investigation Law and Practice (This is a ‘high level overview’ course, not for full-time investigators.)
Introduction to Performance Management
Introduction to Strategic Communication
Investigating Cohabitation Fraud
Investigative Interviewing
Investigative Interviewing for PACE Interviews (face-to-face learning)
Investigative Interviewing for PACE Interviews (blended : classroom and distance learning)
Law Update
Law Update – Briefing
Learning Needs Analysis
Living Together and Civil Partnerships
Living Together and Civil Partnerships – Decision Makers
Managing Stress and Pressure
Managing Your Team
Masterclass – Employment Investigations
Masterclass – Identity Hijacking
Masterclass – Investigating Housing Fraud
Masterclass – Investigating NNDR Fraud
Masterclass – Investigating Procurement Fraud
Masterclass – Right to Buy and Acquire Fraud
Mental Health First Aid – Awareness
Mental Health First Aid – Qualification
Mental Health First Aid – Adult Refresher
Money Laundering – Briefing
Money Laundering – Regulations & Risk Management
National File Standard (Was Prosecution Files)
Negotiation and Mediation
NLP Training
Open Source and Communications Data Aquisition
Open Source and Covert Online Investigations
Open Source – Intelligence and Evidence Gathering
PACE and Interview Summaries
PACE and Pocket Books
PACE Workshop
PEACE, PACE and Pocket Books
Performance and Conflict Management
Photographic Evidence
Presentation Skills
Preventing and Detecting Blue Badge Fraud
Preventing and Detecting Council Tax Fraud
Preventing and Detecting Direct Payment Fraud
Preventing and Detecting Employment Fraud
Preventing and Detecting Grant Fraud
Preventing and Detecting Housing Fraud
Preventing and Detecting Insurance Fraud
Preventing and Detecting Procurement Fraud
Prosecution Files and Court Process – RETIRED COURSE – see National File Standard
Prosecution Interviewing
Psych Call (for telephone interviewers)
Psychology of Interviewing
Psychology of Learning
Recruitment and Selection
Reducing Write-off
Referral Management
RIPA – Application and Authorisation
RIPA (Briefing) – RIPA and IPA Review and Update (Replaces RIPA Briefing)
RIPA – Managing Human Intelligence Sources
RIPA – Workshop
RIP(s)A Application and Authorisation
Risk Assessment and Intelligence Grading
Root Cause Analysis
Safety and Breakaway
Safety Briefing
Safety for Interviewing Staff
School Attendance & Other Orders
Simple Cautions
Speed Reading
Statement Workshop
Strategic Communication
Stress Management
Supervising Interviews
Supervising Investigations
Taking Written Evidence
Team Development
The Effective Coach
The Law and Preliminary Investigations
Training for Trainers